The Internet has become an indispensable part of our daily lives. However, there are times when we encounter problems while using the internet. One such issue is the inability to access the internet during a call. In this article, we will explore the reasons behind this problem and suggest some solutions to fix it.
To begin with, it is important to understand that your ability to access the internet during a call depends on your network provider’s network. Some network providers do not support internet access during a call. Therefore, it is essential to check with your network provider whether this feature is supported or not.
If your network provider supports it, the next step is to activate the VoLTE service for your SIM card. This feature must be supported by both your phone and network provider. Once this service is activated, you should be able to access the internet during a VoLTE call.
However, if the above steps do not resolve the issue, there are a few quick fixes that you can try out to boost the internet speed. Firstly, turn on the Airplane mode. This will disconnect all connections and then reconnect them, which can help resolve the problem. Secondly, set Mobile Network to Auto. This ensures that your phone is connected to the best available network.
Thirdly, restart your phone. This can help clear any temporary glitches and help improve the internet speed. Fourthly, clean the SIM card once. This can help get rid of any dust or dirt that may have accumulated on the SIM card and affect the network connectivity.
Fifthly, reset the APN. This can help fix any issues with the Access Point Name (APN) settings, which are responsible for connecting your phone to the internet. Sixthly, reset the Network Settings. This can help clear any network-related issues and improve internet speed.
Lastly, check your Mobile Data limit. If you have exceeded your data limit, your network provider may have slowed down your internet speed. In such a case, you can either purchase more data or wait for your data limit to reset.
The inability to access the internet during a call can be frustrating. However, by following the above steps, you can resolve this problem and enjoy uninterrupted internet access. Remember to check with your network provider for support and to activate the VoLTE service for your SIM card.
Why Is My Internet Not Working During A Call?
There are a few possible reasons why your Internet may not be working during a call. One reason could be that your phone or network provider does not support VoLTE (Voice over LTE) technology, which allows for simultaneous voice and data transmission. In this case, your phone may switch to a non-LTE network during a call, which may not support data transmission.
Another reason could be that your phone’s settings are not configured to allow for simultaneous voice and data transmission. You may need to adjust your phone’s settings to enable this feature.
It is also possible that there may be network congestion or interference that is affecting your Internet connection during a call. In this case, you may need to wait until the call is finished or move to a location with better network coverage.
Additionally, it is important to note that not all network providers and phone models support simultaneous voice and data transmission. Therefore, it is always best to check with your provider and review your phone’s specifications to ensure that this feature is supported.
How Do I Fix Data Not Working When Calling?
If you are experiencing issues with data not working when calling, there are a few steps you can take to try and resolve the issue:
1. Restart your device: Sometimes a simple restart can fix connectivity issues. Turn off your device, wait a few seconds, and then turn it back on.
2. Check your network settings: Ensure that your device is set up to use the correct network settings. Check that your APN settings are correct and that your device is set to use the correct network.
3. Check your account status: Make sure that your account is in good standing and that your service is active. If you have unpaid bills or your account has been suspended, this could be the cause of the issue.
4. Check your coverage: Ensure that you are in an area with adequate coverage for your service provider. If you are in a remote area or a place with poor coverage, your data may not work when calling.
5. Contact your service provider: If none of the above steps work, it may be necessary to contact your service provider to troubleshoot the issue further. They may be able to assist you in resolving the issue or provide additional guidance.
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