The Netflix Error 22004 is a common Netflix error code. You may get this error when you download a title in one country but then travel to another country where the title is not available. When you try to watch the downloaded movie in the new country, you may get this error, even though it still shows up in your downloads section on the Netflix app.
However, some people may continue to get this message even when returning to their home country where they originally downloaded the title. For example: when you downloaded the title in the US, traveled to Europe, and are now back in the US but are still getting this message.
Let’s talk about a few ways to fix this issue, whether you’re still traveling or already returned home and are still getting the error.
Checking the Network Connection
Netflix may not be able to detect that you have returned home if there is no network connection for Netflix to use to determine your location. Connect your device to the internet and try again. Switching from Wi-Fi to cellular sometimes fixes this issue as well, because it’s easier for Netflix to detect your location via cellular data.
Disabling the VPN for Netflix Access
It’s also common to experience VPN and Netflix errors. For example, if a VPN is on, Netflix may think you’re in a country where the title is not supported, even if you are in a country where it is available. Turn off the VPN for Netflix. Try to access Netflix without a VPN and see if it works.
Refreshing Netflix Data by Signing Out
You can sometimes refresh Netflix data by signing out to fix Netflix errors. Sign out, uninstall the app, and then reinstall the app and sign in again. This may fix the issue if you’re still seeing the error code after returning to your home country.
Clearing the Cache to Resolve Netflix Errors
Sometimes, clearing your Netflix cache can resolve the issue. To fix Netflix errors by clearing the cache, go to your Settings, go to Apps, and find Netflix. Click on Storage (or Data and Storage) and click on Clear Cache to remove the Netflix app’s cache from your phone.
Fixing Netflix Unavailability Due to Location Restrictions
If the Netflix title is actually unavailable in your new location, you can often bypass location restrictions on Netflix by using a VPN to change your IP address to your home country. For example, if you downloaded the title in the USA but are now in Europe, use a VPN that changes your location to the USA. Try a few different VPNs, as some may be flagged by Netflix.
Resetting Netflix on a TV
To reset Netflix on your TV, sign out and sign back in. If that doesn’t work, you can refresh Netflix on your smart TV by uninstalling it and reinstalling the Netflix app to fix Netflix issues on your TV.
Conclusion
We hope this helped you fix your Netflix streaming errors. To avoid Netflix connectivity issues, make sure you disable your VPN unless you’re out of the country and want to watch content that is unavailable in that country, in which case a VPN is very useful.
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