Apple Watch Not Connecting To Peloton

Ensure Proximity

Make sure your iPhone and Apple Watch are within range of each other. The ideal connection distance for Bluetooth is within 10 meters, or around 33 feet. That is the standard Bluetooth proximity range. Ideally, though, it should be closer to make up for interference.

Restart Both Devices

Sometimes, restarting both devices can fix issues. Restart your Peloton device by powering it down or unplugging it, and then restart your Apple Watch. If that doesn’t work, proceed to the next section to try a complete connection reset.

Unpair and Re-pair Devices

To unpair and re-pair the Apple Watch, simply delete the Peloton app from your Apple Watch and iPhone. Then, reinstall them to reconnect to your Peloton account.

Update Software

Apple Watch Not Connecting To Peloton - Troubleshooting Guide 3

It’s also a good idea to update your Apple Watch’s software to ensure software compatibility. Make sure you have the latest version of watchOS installed.

You should also make sure you have the latest Peloton firmware updates. To do that, follow these steps:

Open the settings from your Peloton device’s touchscreen interface (you can find them in the upper-right corner).
Click on Device Settings.
Click on About Tablet.
Click on System.
Click on System Updates.

There, you can see if you have the latest software updates. If you do not, you will be prompted to start downloading them.

Apple Watch connection problems and Peloton Bike+ connection issues can be caused by several issues. Here are some additional troubleshooting steps you can take, if the tips listed above did not work:

Make sure both Bluetooth and Wi-Fi are enabled on all your devices.
Make sure your Peloton device and the Peloton app on your iPhone are using the same Peloton member profile.
Make sure you’ve allowed Health App permissions.

How to Get Apple Watch to Recognize Peloton

Apple Watch Not Connecting To Peloton - Troubleshooting Guide 7

A Peloton bike. SpartyZag, CC BY-SA 4.0, via Wikimedia Commons

In this section, we’ll go over the initial Peloton app setup steps to take to connect your Apple Watch to your Peloton account. You will need your iPhone for this.

Make sure your Apple Watch is paired with your iPhone. If it’s not yet paired, scroll down to the “Putting Apple Watch in Pairing Mode” section of this article to learn how to pair your watch with your iPhone, and then come back here.
On your iPhone, download the Peloton app by searching for it in the Apple App Store.
Open up the Peloton app. Sign in with the same account that is signed in on your equipment.
Go to your profile tab.
Open the menu from the top-right corner.
Click on the Set Up button.
Click on the Install button, or click on the Peloton Apple Watch App option if it appears. This will install the Peloton app on your Apple Watch.

The next step is to enable Health App integration. Follow these steps to do that:

Open the Peloton App on your phone
Click on More.
Click on Apple Watch.
Click on Set Up.
Click on Connect to Health App to open up the Health app.
Click on Turn On All to allow all permissions for the Health app.

Syncing Apple Watch with Peloton Bike

To ensure that you sync your Apple Watch with your Peloton bike, follow these Peloton bike sync instructions.

Open the Peloton App on your iPhone.
Click on More.
Click on Apple Watch.
Click on Set Up.
Make sure both Track Your Movement and Share Your Location are toggled on to ensure accurate workout data syncing.

Syncing Peloton Workouts to Apple Activity

Once you’ve set up your Apple Watch with Peloton following the instructions in the previous sections, it will automatically sync Peloton to Apple Activity. You will be able to have your workout synchronized to your Apple fitness data automatically.

Addressing “Not Connected” Error on Apple Watch

If your Apple Watch is not connected to the internet, you can usually fix this Apple Watch error by ensuring your watch has a Wi-Fi or mobile data connection. You may also get a connection error if you accidentally turned on Airplane Mode, so make sure it’s off.

If you see a red X at the top of your watch’s screen, it means it’s not connected to your iPhone. Make sure your watch is next to your iPhone and that your iPhone has Bluetooth and Wi-Fi on and is not in Airplane mode. Restart both devices or unpair and re-pair them if that doesn’t fix the issue.

Putting Apple Watch in Pairing Mode

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Your Apple Watch must be paired to your iPhone to work with Peloton. To enter the Apple Watch pairing mode and set up the Apple Watch with your iPhone, follow these pairing instructions:

Turn on your Apple Watch by pressing and holding the side button until the Apple logo appears.
Put the watch on your wrist.
Hold the Apple Watch close to your iPhone.
When the “Use your iPhone to set up this Apple Watch” message appears on your iPhone, click on Continue.
If that message doesn’t appear, open the Apple Watch app on your iPhone, click on All Watches, and click on Add Watch.
Click on Set Up for Myself.
Follow the on-screen instructions to complete the setup.

Updating an Unpaired Apple Watch

To update an unpaired Apple Watch, pair it to an iPhone. If there are any Apple Watch software updates, they will become available to your watch. Once your Apple Watch is paired, you can always check for new updates by following these instructions:

Open the Apple Watch app on your iPhone.
Click on My Watch.
Go to General.
Go to Software Update.
Click on Download and Install. This option will appear if updates are available.

Contacting Support

If you still can’t get your watch and iPhone to connect to your Peloton device, contact Peloton support. Also consider contacting Apple support. You can bring your watch and iPhone to a Genius Bar to check for compatibility issues. Customer service should be able to take care of such issues.

Conclusion

Let’s finish with a brief troubleshooting recap. To maintain connectivity, keep in mind these tips:

Make sure you are signed in with the same Peloton account on both your iPhone and Peloton equipment.
Keep your watch next to your iPhone, within Bluetooth range. Keep your iPhone and/or watch connected to the internet.
Make sure you have allowed all permissions in the Peloton app on your iPhone, including Health App permissions.

Remember, you can always contact Apple or Peloton support for help if nothing seems to work.

We hope this article helped!