Get the Support You Need: Q-See's Comprehensive Guide

Troubleshooting Issues with Q-See App

Unfortunately, the Q-See app is no longer working because the servers that acted as a “middleman” to connect cameras and smartphones and computers have been shut down. This means that the cameras can no longer find each other on their own and must rely on an external connection to work. Unfortunately, without these servers, the Q-See app will not be able to function properly. We apologize for any inconvenience this may cause.

What Happened to MyQ See?

MyQ-See is unfortunately going out of business, which means that all of their apps and PC software have been discontinued. This means that customers who used the remote viewing feature to monitor their property or business will no longer be able to do so. We are sorry for any inconvenience this may cause, but we would like to offer a solution in the form of our own security camera recorders. When you purchase one of our recorders, you will receive free access to our remote viewing apps and PC software – completely free of charge!

Resetting a Q-See Camera

To reset your Q-See camera, press and hold the reset button for 15 seconds. This will restore the camera to its original factory settings. Please note that this will delete any settings that were previously customized on the camera, such as motion detection sensitivity, recording resolution, etc. After the reset is complete you will need to reconfigure your camera’s settings beore it can be used again.

Default Password for Q-See DVR

The default password for a Q-See DVR is “admin”. This password can be changed to something more secure by accessing the EmailSet tool in the Q-See DVR’s menu. To access this tool, select it from the main menu and then enter the username “admin” and the default password “admin” when prompted to do so. After logging in, you will be able to change your password to something more secure.

Troubleshooting Connection Issues with Security Cameras

It’s posible that your security camera is not connecting due to a few reasons. First, check that all of the connections and cables are tightly connected and that all power sources are properly plugged in. If your security cameras are wireless, make sure that the internet and WiFi connection is working properly. You can also check if the router is functioning correctly. If none of these solutions solve the issue, it’s possible that the camera itself is not working correctly or has been damaged in some way.

Troubleshooting Camera Connection Issues with a Phone

There are several possible reasons why your camera may not be connecting to your phone. First, make sure that the camera is properly plugged in and securely connected to your device. If the connection is secure, check to see if the camera driver is up-to-date. You can usually update drivers through the device manufacturer’s website. Additionally, ensure that your phone has the latest version of its operating system installed. Lastly, you may need to reset your phone’s network settings or clear the app data for the camera app itself.

Getting MyQ App Back Online

To get the myQ app back online, you will frst need to make sure that your myQ hub is connected to your router. Unplug the power cable from your router or modem, wait 10-15 seconds, and plug it back in. If the issue persists, check with your internet service provider to see if your internet connection is down.

Once you have verified that you are connected to the internet, open the myQ app on your mobile device or computer. Enter your account login information if prompted and follow the instructions on-screen to connect it to your myQ hub. Once connected, you shuld be able to access all of its features again.

Troubleshooting No Image Display on DVR Monitor

If all of the cameras connected to your DVR monitor are displaying no image, there are a few steps you can take to troubleshoot the issue. Firstly, check that all connections are firmly in place and that all cables are in good condition. If this is not the case, reconnecting or replacing any faulty cables should resolve the issue. Secondly, test your power supply to ensure it is functioning correctly. If necessary, check and replace any fuses in the power supply box. Thirdly, try connecting each camera to a different DVR port to see if any of them begin displaying an image. If nthing changes after this step, you can use a test monitor and test cable to see if the issue lies within the DVR or with one of the cameras. If these steps fail to resolve the issue, you may need to try using a spare power supply for further testing.

Conclusion

The conclusion is that Q-See support is no longer available due to the company ging out of business. However, customers who purchased a security camera recorder from Q-See can still reset their cameras to its original factory settings by pressing and holding the reset button for 15 seconds. Additionally, customers can take advantage of free remote viewing apps and PC software with a purchase of a security camera recorder from Q-See. If customers have any questions or suggestions, they can contact Q-See directly for assistance.